L–R: Sunni Otegwu, Business Advisory, Panoramicsynergy Enterprises (PSE); Omobola Olajide, Human Resource Lead, Universal McCann (UM); Bimpe Fayemi, Managing Director/Chief Executive Officer, Universal McCann Ltd; Abel Oghumu, Finance Director, Universal McCann; and Olajumoke Akingbemila, Project Manager, Panoramicsynergy Enterprises, during the presentation of the ISO 9001:2015 Certification at the head office of Universal McCann in Lagos.
Universal McCann Media Limited has secured ISO 9001:2015 certification, becoming one of Nigeria’s first advertising agencies to achieve the internationally recognised quality management standard.
The certification, issued by TNV, formally recognises the agency’s quality management system and affirms that its operational processes meet global benchmarks for consistency, efficiency, continuous improvement and client satisfaction.
Dated July 9, 2026, the certification was formally presented to Universal McCann Media by TNV Group, marking a significant milestone in the agency’s drive to strengthen its operational standards and position itself for sustained growth in Nigeria’s increasingly competitive marketing communications industry.
ISO 9001:2015 is an internationally recognised standard for quality management systems. It provides a framework for organisations to establish consistent processes, improve operational efficiency, manage risks and enhance customer satisfaction.
For Universal McCann, the certification provides independent validation of the systems underpinning its media planning, strategy development, campaign execution and broader marketing communications operations.
Commenting on the achievement, Managing Director and Chief Executive Officer of Universal McCann Media Limited, Mrs. Bimpe Fayemi, described the certification as a major milestone for the company and the wider Nigerian advertising sector.
“Attaining the ISO 9001:2015 certification as the very first advertising agency in Nigeria is a watershed moment for our company and the broader marketing communications industry,” Fayemi said.
She added that the certification demonstrates that the agency’s operational frameworks, strategic processes and media execution are aligned with internationally recognised standards.
“Our clients and brand partners can be confident that every project we deliver is backed by rigorous quality assurance and a culture of innovation,” she said.
The certification comes as advertising and marketing communications agencies face growing pressure from clients and multinational brands to demonstrate greater accountability, consistency, measurable performance and adherence to international operating standards.
Universal McCann Media provides integrated media and marketing communications services, including data-driven brand strategy, media planning and buying, digital marketing, creative solutions and integrated campaigns for businesses operating across different commercial sectors.
The agency said the ISO certification would further reinforce its commitment to continuous improvement while strengthening the systems supporting service delivery and client relationships.
Beyond its significance for Universal McCann, the achievement could also contribute to the professionalisation of Nigeria’s advertising industry, where agencies are increasingly required to adopt globally recognised standards as businesses compete for international brands and cross-border marketing budgets.
By securing ISO 9001:2015 certification, Universal McCann Media is positioning its operations around a formal quality management framework while setting a higher benchmark for process discipline, service consistency and operational excellence within Nigeria’s marketing communications sector.
